ParkApp is a system that lets you rent out even a single parking space with almost no investment. No long-term commitments, no subscriptions, no fixed costs. ParkApp also handles the management of private, company and organisation car parks (a homeowners association, for instance), and in particular the automated collection of parking charges.

ParkApp also lets drivers and internet users book your parking spaces in advance, and lets you sell long-term bookings of your spaces.

ParkApp works as a platform between the owner of a parking space and the driver. Its core functions are renting out parking spaces, long-term bookings, extending bookings and collecting electronic payments. The system also lets you manage availability and handle cases of unpaid parking.

ParkApp can be used by:

• private individuals who own parking spaces,
• companies,
• organisations (homeowners associations, housing cooperatives, institutions),
• drivers looking for a place to park,
• inspectors checking parking payments in the “Inspector” programme.

A shared car park is the idea of letting the owners of parking spaces rent them out for a set time. With ParkApp you can easily rent out your space (even for long periods of several months), setting the hours it is available and the rates, or park your car quickly and conveniently.

No. ParkApp neither buys nor sells parking spaces. The platform exists so owners can rent their parking spaces out, and so drivers can pay for parking.

ParkApp acts as an intermediary between the owner of a parking space and the driver. Responsibility for configuring the car park rests with the owner.

All the current terms are available at: Terms

As a driver, no. You can park in “Guest” mode without creating an account. An account is still useful, though: it shows the history of your bookings and lets you extend and manage them.

As a car park owner or an inspector, yes. Without an account you cannot offer a car park or carry out checks.

All you need to give us to create an account is an e-mail address. No password is needed. Every time you sign in, a 6-digit one-time code is sent to that address, and you enter it to sign in.

Signing in is therefore secure and you never have to come up with a password.

You don’t have to — it is up to you. You can sign in in two ways:

• e-mail and a one-time code — every time you sign in we send a 6-digit code to your e-mail address, which you enter in the app; there is no password to make up or remember,
• e-mail and password — if you prefer the classic way of signing in, you can set a password of your own.

For your own safety it is worth signing out if you are not going to use the service for a longer time. If you signed in in a browser on your own private device, it is not necessary.

If you sign in to your account on someone else’s device — do remember to sign out with the button in the application menu.

An inspector is a person who, in the “Inspector” programme, checks whether vehicles in ParkApp car parks have paid for parking. When a vehicle is parked without paying, the inspector files a report in the app and leaves a printed notice of the charge under the front windscreen wiper.

An inspector has no authority over drivers. Their work is not supervising, guarding or protecting car parks or vehicles.

No. You decide which car parks you check and when. ParkApp does not set hours, shifts, areas or a minimum number of reports, and you are under no obligation to file reports in any period.

Anyone can become an inspector after registering and being verified. The cooperation is governed by an agreement concluded with ParkApp in the app. A car park’s owner can also act as an inspector in their own car parks.

You will find more on the car park inspector page.

The current rules are available (in Polish) at: Zasady dokonywania zgłoszeń »Kontroler«

In the car park, enter the car park identifier and the registration numbers of the vehicles parked there in the ParkApp app. The app shows which of them are parked without paying.

At a vehicle that has not paid:

1. take clear photos in the app of the vehicle, the number plate, the vehicle with its surroundings in the parking space (with the space marking visible, where possible) and the car park’s terms, if they are posted on site,
2. send the report in the app — the system gives the notice a number,
3. place the printed notice (PDF) under the front windscreen wiper (on motorcycles and vehicles without a wiper — somewhere else the driver can see it),
4. take a photo of the front windscreen in the app — so that it shows whether there is proof of payment behind it and, if there is, so that it can be read.

You do all the steps straight away, one after another, while at the vehicle. Take photos only in the ParkApp app — don’t use other apps and don’t save copies on your phone.

You receive the printed notices from ParkApp or print them directly from the app. You may not use any other forms.

Form to print yourself: notice (PDF).

Only the first accepted report of a given vehicle in a given car park on a given calendar day can be an effective report. Further reports of the same vehicle in the same car park on the same day are not effective — no matter who filed them.

Don’t get into arguments with drivers, don’t block vehicles, don’t ask anyone for ID and don’t demand payment on the spot. If there is a conflict or a threat, simply stop and walk away.

Also:

• don’t touch the vehicle except to put the notice under the wiper,
• don’t photograph people — if someone gets into the frame by accident, they must not be the main subject of the photo,
• don’t present yourself as a guard, an officer, security or a representative of an authority,
• move only within the publicly accessible part of the car park and follow the law and the car parks’ terms.

You must not:

• create more than one account or share your account with others,
• mislead drivers, change or cover the car park’s signs, encourage unauthorised parking or make arrangements with drivers,
• doctor photos or report events that did not happen.

Such reports are not effective, and breaches may lead to the agreement being terminated.

Yes. Drivers’ data, the contents of notices and information on the status of reports stay with you — also after the cooperation ends.

The pay and how it is settled are set by the agreement concluded with ParkApp. You are paid for an effective report — one after which the charge was actually paid in an amount of at least 150 zł.

A report is effective if ParkApp accepted it, it was filed in line with the rules, and the charge was actually paid in an amount of at least 150 zł within 12 months of the report.

A report loses this status if within 6 months the charge is refunded to the driver in full, or in part so that the amount kept is below 150 zł.

ParkApp. ParkApp decides whether a report is accepted, the notice is a ParkApp document, and it is ParkApp that asks the driver for payment. The inspector does not set the charge, is not its creditor and does not pursue its payment — they only deliver the printed notice.

The minimum charge of 150 zł is made up of:

• 100 zł — compensation for the person who reported it (whoever’s space was taken),
• 25 zł — compensation for the car park’s owner,
• 25 zł — ParkApp’s fee for handling the process.

Where someone parking without a contract pays the minimum charge (the discount for prompt payment), ParkApp takes only 25 zł of that amount in commission. The remainder (125 zł) is divided between the owner of the space and the person who reported it.