ParkApp is a system that lets you rent out even a single parking space with almost no investment. No long-term commitments, no subscriptions, no fixed costs. ParkApp also handles the management of private, company and organisation car parks (a homeowners association, for instance), and in particular the automated collection of parking charges.

ParkApp also lets drivers and internet users book your parking spaces in advance, and lets you sell long-term bookings of your spaces.

ParkApp works as a platform between the owner of a parking space and the driver. Its core functions are renting out parking spaces, long-term bookings, extending bookings and collecting electronic payments. The system also lets you manage availability and handle cases of unpaid parking.

ParkApp can be used by:

• private individuals who own parking spaces,
• companies,
• organisations (homeowners associations, housing cooperatives, institutions),
• drivers looking for a place to park,
• inspectors checking parking payments in the “Inspector” programme.

A shared car park is the idea of letting the owners of parking spaces rent them out for a set time. With ParkApp you can easily rent out your space (even for long periods of several months), setting the hours it is available and the rates, or park your car quickly and conveniently.

No. ParkApp neither buys nor sells parking spaces. The platform exists so owners can rent their parking spaces out, and so drivers can pay for parking.

ParkApp acts as an intermediary between the owner of a parking space and the driver. Responsibility for configuring the car park rests with the owner.

All the current terms are available at: Terms

As a driver, no. You can park in “Guest” mode without creating an account. An account is still useful, though: it shows the history of your bookings and lets you extend and manage them.

As a car park owner or an inspector, yes. Without an account you cannot offer a car park or carry out checks.

All you need to give us to create an account is an e-mail address. No password is needed. Every time you sign in, a 6-digit one-time code is sent to that address, and you enter it to sign in.

Signing in is therefore secure and you never have to come up with a password.

You don’t have to — it is up to you. You can sign in in two ways:

• e-mail and a one-time code — every time you sign in we send a 6-digit code to your e-mail address, which you enter in the app; there is no password to make up or remember,
• e-mail and password — if you prefer the classic way of signing in, you can set a password of your own.

For your own safety it is worth signing out if you are not going to use the service for a longer time. If you signed in in a browser on your own private device, it is not necessary.

If you sign in to your account on someone else’s device — do remember to sign out with the button in the application menu.

Parking spaces may be offered by anyone with the right to dispose of a parking space: private individuals, companies and organisations.

Yes. To offer your space or your car park you need an account — that is where you define the car park, its spaces and its price list, and it is linked to the bank account your income goes to.

Starting a car park is free. ParkApp charges nothing at all for setting one up.

The commission is 15% of the net amount earned from parking, that is after the 23% VAT is taken out.

For example, of 123 zł paid by drivers, 23 zł is VAT, 15 zł is the net commission and 85 zł net goes to you. If you are registered for VAT, you add VAT to that amount and receive 104.55 zł gross. You can check your own figures in the revenue calculator.

The commission covers the cost of running the system and the charges for electronic payments. Using ParkApp requires no subscription fees.

Absolutely! Create an account, click “Add car park” on the “Account” page and take the first steps towards earning from your car park.

To start a car park you have to:

1. put up at least one information board carrying a QR code, the payment details and a link to the terms and the price list,
2. send us photographs of the parking spaces with the board in place,
3. submit the car park as ready for activation checks — ParkApp will review the submission and activate the car park.

You can download the board’s artwork from the ParkApp application and have it printed anywhere you like, or order it from the ParkApp shop (from a few dozen złoty including delivery).

We have to check that the car park is properly signposted for drivers and that it matches its description. We want the car parks that appear on the map to be easy for drivers to use.

It is what lets us verify the identity of the person setting up the car park, so that nobody can impersonate another business or another person.

An open car park (one with no spaces marked out) needs a large main board with a QR code. You can download the board artwork as a PDF from your account panel and print it yourself, or simply order PVC or metal boards for your car park from our shop.

If the car park has separate parking spaces marked out, each space has to be marked with its own board carrying the QR code assigned to THAT space — the main board is then optional.

A board with the terms of use is always optional.

Even where separate spaces are marked out but are not signposted with their own numbered boards, the car park will run as an open car park — which means no bookings for the future and no season tickets.

No. A car park without marked spaces works in parking-lot mode — you then only give the number of spaces in the car park. This lets drivers see better information about available spaces.

As an owner you can:

• add and configure parking spaces,
• set availability and rates,
• decide when spaces are offered,
• deal with complaints.

Yes — you set the rates yourself. In your car park’s settings choose “Price lists and packages”.

There you can set a rate for the first and following hours, different rates depending on the time of day, and hour packages.

Yes. You can set the days and hours it is offered, periods (such as holidays or weekends) and the number of spaces offered. So you can offer your space, for example, only while you are at work, or only while you are away on holiday.

Yes. The car park’s owner may offer 90% of the spaces, for instance, keeping the rest solely for their own users. That decision is an organisational one and depends on the configuration.

It happens that one or more parking spaces are unavailable for a while — because of planned repair work, for instance, or other events.

In that case those spaces have to be taken out of the pool of available ones, so that nobody books a space that is not in fact free.

At present a booking that has already started cannot be cancelled by the owner. A cancellation feature for future bookings that have not yet started is planned.

Yes. ParkApp supports homeowners associations as multi-level organisations, allowing both central management and management of individual spaces by residents.

The model has two levels:

• the association level — managing the shared car parks, imposing general rules, and setting different price lists for members and outsiders,
• the individual level — managing an allocated space independently, with its own price lists and availability.

Yes. A resident can manage the space allocated to them themselves, and set their own price lists and availability. They can also let members of their family use the parking free of charge, and manage their own users (giving their tenants access to the car park, for instance).

Yes. The association can set different price lists for its members and for outsiders.

Yes. A resident can configure their space’s availability so that it is offered only to other members of the association.

Yes. A company can limit its car park’s availability to the hours outside office working time — for example, offering it at night to local residents.

The model has two levels:

• the building owner’s level — managing the shared car parks, and setting the rules and how much freedom tenants have,
• the tenants’ level — managing an allocated pool of spaces, with their own price lists and times, within the owner’s rules.

Yes. A tenant can manage the pool of spaces allocated to them, and set their own price lists and availability within the rules the building’s owner has set.

Checks can be carried out by the car park’s owner, the people they appoint and inspectors of the “Inspector” programme. They check whether a given vehicle has a paid parking session at that moment in that car park.

Once signed in, choose “My car parks”, then the car park you want to check, and open the “Parking spaces” page. There you see the list of your parking spaces, each marked with the vehicle that may park in it at that moment.

The first step is to report the use without a contract (from your account, under “Inspector”). You give the vehicle’s registration number and the time of the check, and attach photographs showing the registration number of the vehicle standing in the car park being checked.

Once the report is added you receive a report number, which you copy onto a slip from the pad. The copy of the slip is left behind the windscreen of the parked vehicle.

It is also worth photographing the slip once it is behind the windscreen, to be sure it was actually left there.

ParkApp will soon supply the slips. Until then, we encourage you to print the additional charge slip (PDF) yourself.

A charge for using the parking space without a contract will be applied. As the owner of the space you receive a share of that charge as compensation.

Out of the minimum charge of 150 zł you receive 25 zł as compensation for the use of your space without a contract. On top of that, whoever reported it (if that is you) receives 100 zł. ParkApp takes only 25 zł of the amount in commission — the remainder (125 zł) is divided between the owner of the space and the person who reported it.

The minimum charge of 150 zł is made up of:

• 100 zł — compensation for the person who reported it (whoever’s space was taken),
• 25 zł — compensation for the car park’s owner,
• 25 zł — ParkApp’s fee for handling the process.

Where someone parking without a contract pays the minimum charge (the discount for prompt payment), ParkApp takes only 25 zł of that amount in commission. The remainder (125 zł) is divided between the owner of the space and the person who reported it.

ParkApp pays out by bank transfer to the owner’s verified bank account held in the system. Payment follows verification of the invoice or bill issued on the basis of the monthly statement of transactions.

Payments are made by the 14th day of the following month at the latest, and cover the invoices and bills delivered to ParkApp by the 10th day of that month. There is currently one payout run a month; an additional run at the end of the month is planned.

Yes. Once the month is over, ParkApp prepares a detailed statement of every transaction carried out at your car park. The statement sets out the calculation of income and commission, and is anonymised — the details of the people parking and their full registration numbers are not disclosed.

In the account tab click “Reports” and then “New report”. Choose the right type of problem and send the report.

We will deal with it as quickly as we can.

It depends on the kind of complaint:

• Straightforward complaints (someone took the space you had paid for, for instance) — dealt with by ParkApp’s operators; a refund usually follows within a few working hours.
• Complex complaints (an application to cancel a charge for parking without a contract, for instance) — submitted through ParkApp, but decided by the owner of the parking space.